Can I be considered for a mission if my location or timezone is not a perfect fit?
If you’re an outstanding candidate for the mission, it's possible to be considered for a mission even if your location or timezone is not a perfect fit — but some overlap is preferred to minimize gaps in communication.
Can I extend my mission last minute if I'm not ready to wrap it up yet?
It's important to create an offboarding plan and set an end date with the company. If you need more time, you can work with Mission Success to find a solution.
Can I get paid as a company?
Absolutely — as long as you’re the person delivering the services and the company is there for tax purposes. When setting up or updating your payment method, choose the correct form (W9 or W8-BEN-E) and enter your company details.
Can I get paid in a different currency/country than where I live?
Yes. In the first screen of the payment setup you’ll see purple highlighted text at the bottom: "Select to be paid in a different country than the above". Click on that text to set up payments to a bank account in the country of your choice.
Can I make changes to my mission contract?
It depends on what changes you’d like to make, and the policies of the company. You can always contact your Mission Success representative or the company's point of contact to talk it over.
Can I request and be considered for new missions while wrapping up a current one?
Yes, you can be considered for new missions while wrapping up a current one.
Can I request to join multiple missions at once?
You can and you should! When you express interest in multiple missions at the same time, it actually increases your odds of being selected for one of them.
Can I skip TeamPulse?
We generally don’t recommend skipping TeamPulse. It’s an important tool for the Mission Success team to gather feedback and address any issues that you may be experiencing.
Can internal teammates view each other's feedback and ratings in TeamPulse?
You can choose whether or not to let your teammates can their feedback and ratings from your TeamPulse.
Do I have to attend my mission kickoff call?
Absolutely! The kickoff call is an important opportunity to meet your teammates, learn more about the mission, ask questions, and get logistics.
Do I have to mention in my second mission requests that I’m currently on a mission?
Yes. For the sake of transparency, we recommended you mention in your second mission requests that you are currently on a mission, and the time commitment it entails. Your current mission takes priority and any additional mission must accommodate for it.
Do missions or roles ever get canceled?
Sometimes it happens. When it does, it can be for one of several reasons — the most common being that we no longer believe the role or mission will be sufficiently accommodating for our community either in terms of interest, rate, or duration.
How do I get reimbursed for expenses?
Make sure you discuss and agree on any expenses associated with your mission directly with the company. We recommend that the company purchases any software, subscriptions, or equipment with its own payment method. If you did incur any approved expenses, submit them using this form. Be sure to include your receipts and the approval communication from the company.
How do I join my mission kickoff call?
After being accepted to a mission, you’ll receive an email with details about your mission kickoff call.
Tipalti will notify you when it’s time to renew your Certificate of No U.S. Activities form. To review and submit your details, follow these steps:
From an active mission:
- Select your active mission form the left side column
- Click ‘My Documents’
- Scroll down to ‘Invoices’
- Click on ‘default payment method’ (just before ‘Invoices’)
- Update your details in the pop-up
From a completed mission:
- Go to the ‘Teams’ tab and click on ‘Completed Missions’
- Click ‘My Documents’
- Scroll down to ‘Invoices’
- Click on ‘default payment method’ (just before ‘Invoices’)
- Update your details in the pop-up
How do I return borrowed equipment to the company?
It's important to return any borrowed assets to the company before your mission ends. You can coordinate this process with Mission Success.
How do I update my payment method?
If you need to update your payment method follow these steps:
From an active mission:
- Select your active mission form the left side column
- Click ‘My Documents’
- Scroll down to ‘Invoices’
- Click on ‘default payment method’ (just before ‘Invoices’)
- Update your details in the pop-up
From a completed mission:
- Go to the ‘Teams’ tab and click on ‘Completed Missions’
- Click ‘My Documents’
- Scroll down to ‘Invoices’
- Click on ‘default payment method’ (just before ‘Invoices’)
- Update your details in the pop-up
How long does it take to address any concerns I raised in my TeamPulse?
It typically takes 3 to 5 days for us to address any issues raised.
How long does it take to transition off of a current mission?
It can take up to two weeks to transition off of a current mission.
How long is a pay cycle?
Pay cycles are two weeks long, running from the 1st of the month to the 15th and from the 16th to the end of the month. After each cycle, there is a 4 day period for review and invoicing.
How often do I get paid?
Payment cycles are every two weeks, closing on the 15th and last day of every month.
How often should I log hours in my timesheet?
Timesheet entries should be made regularly, ideally daily or weekly, to ensure accurate tracking of your work and contributions. The Demo Day summary is filled out at the end of each cycle.
How often will check-ins happen throughout my mission?
Check-ins are conducted every two months after the first month on a mission, and builders are contacted via Slack, email, or Zoom.
How often will I have to fill out a TeamPulse?
You will have to fill out a TeamPulse every time you submit your timesheet — so, every two weeks.
How should I determine my rate?
Open a role card of a mission you’re interested in and reference the company’s preferred rate. Based on the requirements, you can choose if this mission is a good fit for you and whether or not you would like to apply. You can reference the preferred rate to optimize your chances of being selected. Find more information on rate guidance here: https://www.a.team/async/rate-guidance
How will I know if it’s too late to request to join a mission?
On each role card, under the title, you can see the status of the role. Drafting proposals means we’re actively looking for more builder profiles to share with the company, and this is typically the best time to request to join. If the status is reviewing builders, that means we have already shared a proposal with the company and your request will only be considered if the company requests to review more profiles.
I accidentally submitted my timesheet before I was ready. What do I do?
Reach out right away to payments@a.team. If we haven’t yet invoiced the company, we can reopen the timesheet and allow you to make changes.
I don’t have many connections on A.Team yet. Can I still be considered for teams?
Of course. You’ll still be considered for teams based on your skills, experience, and compatibility with the mission and the team.
I want to request to join a mission with my teammate(s). How do I do that?
If you’re requesting to join as a team, make sure all your teammates are registered to A.Team — and all teammates should email the mission’s Team Architect, specified at the top of the mission page, confirming that you’d all like to be considered for the mission together.
Is there a maximum total number of hours I can work across multiple missions?
Our recommendation is 40 hours per week when working across multiple missions. However, we advise that you try to not overbook yourself, as mission requirements can fluctuate.
What factors might disqualify me from being considered for a mission I request to join?
Not being considered for a role is usually a result of a combination of factors — like lack of relevant skills or experience, unavailability during the required working hours, or a rate outside the company's budget for the role.
What happens if I forget to submit my timesheet?
If you forget to manually submit your timesheet, it will lock and auto-submit three days after the end of the pay cycle (i.e. the 18th and the 3rd of each month) at 5pm ET. After this time, timesheets will not be re-opened to ensure prompt invoicing and fast payments. If there are exceptional circumstances, please email our support team email and we will review your request.
Submitting your timesheet on time is crucial. If you miss the deadline three times consecutively, you may risk being removed from guaranteed on-time payments.
What happens if my team has a bad rating?
If your team has a bad rating, the Mission Success team will reach out to address any issues raised and try to resolve the problem.
What happens if my team is not chosen?
Yes, you are always considered as both a team and individual to ensure the best possible team is formed.
What if a company disputes my invoice?
In the unlikely event that a company challenges your invoice, we’ll work with you to figure it out. These disputes usually have to do with over-billed hours, work quality being insufficient, or not following the company’s requests. Issues like these are handled on a per-case basis.
What if a company doesn’t pay you?
We only work with vetted, verified companies in order to minimize no-payment issues and offer you the best experience. We guarantee all payments to builders. If you find that the company is taking longer than expected to pay your invoices, email payments@a.team and we’ll resolve the issue.
What should I do if my application is stuck ‘In Review’
You’ll usually receive an update within 72 hours of applying. In some cases, this can take longer. If you haven’t heard back in a week, you can reach out to the team architect listed on the mission page.
What should I do if my current mission's time commitment fluctuates?
If your current mission's time commitment fluctuates, communicate this with the Team Architect of the second mission before joining a second mission. We’ll discuss how you can fulfill the time commitments for both missions.
What should I do if the mission’s point of contact is resistant to my offboarding plan?
If the mission’s point of contact is resistant to your offboarding plan, reach out to Mission Success for help.
What should I include in my timesheet entries?
Document everything you worked on by including a thorough summary of the work in the task section, segmented by the day you worked on it and the type of task.
What’s TeamGraph?
The TeamGraph is our proprietary team forming algorithm to help determine who works well with who, on what. The TeamGraph aims to help quickly source and launch teams cohesive with high quality outputs while improving satisfaction among builders and companies.
What’s the commitment level for a mission?
It depends on the mission, but most tend to be between 20-40 hours per week — and can take anywhere from 2-3 months to running indefinitely.
What's the timeline on getting selected?
We try to get builders selected ASAP, so we usually share a team or role proposal with the company within 48-72 hours of posting the mission.
When should I submit my timesheet?
You should submit your timesheet at the end of each pay cycle, which is either on the 15th or the last day of each month. You’ll get a notification when it’s time to submit.
Where can I find my contract for a new mission?
You can find your contract for a new mission under the "My Documents" tab on your mission homepage.
Where can I find my mission homepage?
Your mission homepage can be found by clicking on the colored circle with the first letter of your mission on the navigation menu (on the left side of your screen).
Where can I find my team's mission rating? How is this rating calculated?
You can find your team's mission rating on your mission homepage. It’s calculated as the average of all TeamPulse responses from builders on your mission.
Where can I find my timesheet for a particular mission?
You can find your timesheet for a particular mission on the mission homepage under ‘Time Tracking’.
Who else will be in my mission's Slack channel?
When you join a mission, you’ll be added to a Slack channel that will include all the builders on the mission and members from A.Team's Mission Success team who are there to support you.
Who reviews the feedback and ratings submitted in TeamPulse?
The Mission Success team reviews the feedback and ratings submitted in TeamPulse.
Who sees the answers to my TeamPulse?
The Mission Success team reviews the feedback and ratings submitted in TeamPulse.
Who should I contact if I have questions or issues while looking for a new mission?
You should reach out to the Team Architect that is on the mission page.
Will a Team Architect personally reach out if I’m found to be a potential fit for a mission?
Yes, a Team Architect may reach out if our TeamGraph determines that you’re a great fit for a mission. We wouldn’t lean too heavily on that expectation, though. Try to request to join missions as soon as you see one you’re interested in.
Will being on a mission already negatively impact my chances of being accepted to a second mission?
Being on a mission already does not necessarily negatively impact your chances of being accepted to a second mission, as long as you’re able to manage your time effectively and fulfill the time commitments for both missions.
Will my profile be disqualified from a mission proposal if my hourly rate is outside the company’s budget?
If your hourly rate is outside the company's budget for the role, you won’t be disqualified. If you’re strongly aligned in other areas like skills, experience, and availability, you can apply with your current rate. Just keep in mind that applying outside the company’s preferred range may lower your chances of being selected for the mission.
Will you send me a 1099?
Only builders who have completed a W9, are registered to pay taxes in the US, and have received more than $600 from A.Team in the previous tax year will get a 1099. The 1099 will include your name, address, tax ID, and the amount of money transferred to you by A.Team in the previous tax year. (Your 1099 will not include all of your billings/invoices for the year — only the actual amount of USD transferred to you in the tax year).
You’ll get your 1099 in the last week of January via Track1099. Please open any emails you get from Track1099 — they contain your tax documents from A.Team for the previous tax year.